Privacy Policy

Last Updated: January 15, 2025

License8 takes data protection seriously. When you're applying for gaming licenses across multiple jurisdictions, you're sharing sensitive business information. Here's exactly what we do with it.

What Information We Collect

We collect information necessary to support your licensing applications:

  • Business Details: Company name, registration documents, ownership structure, financial statements
  • Contact Information: Names, email addresses, phone numbers of key stakeholders
  • Technical Data: Platform specifications, game provider integrations, payment processing details
  • Website Usage: IP addresses, browser type, pages visited, time spent on site

How We Use Your Data

Your information serves specific purposes:

  • Preparing and submitting gaming license applications to regulatory authorities
  • Conducting compliance assessments and due diligence reviews
  • Communicating updates about your application status
  • Improving our service delivery and website functionality
  • Meeting our own legal and regulatory obligations

We don't sell your data. Period. We don't share it with third parties except when required for your license application (regulators, background check providers, legal counsel) or when legally obligated.

Data Security Measures

We protect your information through:

  • 256-bit SSL encryption for all data transmission
  • Secure cloud storage with restricted access controls
  • Regular security audits and vulnerability assessments
  • Employee confidentiality agreements and limited data access
  • Secure file transfer protocols for regulator submissions

Data Retention

We retain your information for as long as necessary to:

  • Support active license applications and maintain approved licenses
  • Comply with regulatory record-keeping requirements (typically 5-7 years post-application)
  • Defend against potential legal claims

Once retention periods expire, we securely delete or anonymize your data.

Your Rights

You have control over your personal data:

  • Access: Request copies of the information we hold about you
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request removal of your data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests

Cookies and Tracking

We use essential cookies for website functionality and analytics cookies (Google Analytics) to understand user behavior. You can disable non-essential cookies through your browser settings without affecting core site features.

Third-Party Services

We work with trusted service providers:

  • Cloud hosting (AWS)
  • Email communications (SendGrid)
  • Payment processing (Stripe)
  • Analytics (Google Analytics)

These providers process data only as instructed and maintain their own security standards.

International Data Transfers

Gaming license applications often require data transfers to regulatory bodies in different jurisdictions. We ensure appropriate safeguards (standard contractual clauses, adequacy decisions) are in place for international transfers.

Changes to This Policy

We update this policy as our practices evolve or regulations change. Material changes will be communicated via email to active clients.

Contact Us

Questions about how we handle your data? Reach out to our Data Protection Officer:

Email: [email protected]
Mail: License8 Ltd, Data Protection Officer, [Address]

For EU residents: You have the right to lodge a complaint with your local data protection authority.